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ONDIAL
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Empowering businesses with AI voice agents and innovative IT solutions for smarter, faster, and more connected growth.

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Customer success stories

Real businessesReal resultswith OnDial.

See how companies across 20+ industries use OnDial's AI voice call automation to reduce costs, qualify more leads, and deliver better customer experiences - at scale.

500+ businesses20+ industries4.9★ average CSAT
Watch a demo

10M+

Calls automated

20+

Industries covered

500+

Businesses using OnDial

+40% avg growth
Featured

How AI Voice Agents Reduced Telecom Call Center Volume by 60% and Improved Customer Support Efficiency

RTRegional Telecom OperatorRead

4.9★

Average CSAT score

60% call load drop - Regional Telecom Operator70% status calls automated - Regional P&C Carrier40% EMI recovery lift - Regional NBFC42% no-show reduction - Outpatient Network28% delinquency drop - National Retail Bank0-second wait time - Telecom support lineFNOL captured on first call - Insurance claims100K daily outbound calls - NBFC collections60% call load drop - Regional Telecom Operator70% status calls automated - Regional P&C Carrier40% EMI recovery lift - Regional NBFC42% no-show reduction - Outpatient Network28% delinquency drop - National Retail Bank0-second wait time - Telecom support lineFNOL captured on first call - Insurance claims100K daily outbound calls - NBFC collections
“Lost weekend leads constantly. OnDial answers calls and books viewings.”
RS
Ravi ShahPrincipal broker, Prestige Realty
“No-shows killed revenue. Patients now confirm appointments automatically.”
SP
Dr. Sunita PatelOperations director, Apollo Clinics Group
“Customers missed payment dates. OnDial reminders boosted collections fast.”
AK
Amit KumarHead of collections, QuickLoan Finance
“Cart abandonment hurt sales. OnDial calls back in 15 minutes.”
PM
Priya MehtaHead of growth, StyleCart
“Admissions was overwhelmed. OnDial handles enrolment confirmations now.”
RV
Rohit VermaAdmissions director, NextGen Academy
“Five calls per shipment, every time. OnDial updates at every milestone.”
KR
Kiran RaoCustomer experience lead, SwiftMove Logistics

Browse stories by industry

Every business answers the phone differently. See how teams like yours put OnDial to work.

Telecom
RT
Regional Telecom OperatorVerified

How AI Voice Agents Reduced Telecom Call Center Volume by 60% and Improved Customer Support Efficiency

“Replaced a legacy routing menu with native conversational interfaces to automate fifty thousand daily tier-one support inquiries instantly.”

60% DropLive Agent Load
0 SecondsCustomer Wait Time
Contact Center OperationsVP of customer experience
Insurance
IC
Regional P&C CarrierVerified

Voice AI For Insurance Claims: Reducing Routine Status Inquiry Calls By 70 Percent

“Replaced static numeric routing with a conversational acoustic architecture to instantly resolve tier-one policyholder inquiries and automate First Notice of Loss data collection.”

70% DropLive Agent Load
0 SecondsClaimant Wait Time
Claims Operations TeamHead of claims processing
Finance
NF
Regional NBFCVerified

Voice AI For Debt Collection: Increasing Early Stage EMI Recovery By 40 Percent

“Replaced manual outbound dialing with an autonomous conversational architecture to contact one hundred thousand delinquent accounts daily and secure immediate payments.”

40% IncreaseEarly EMI Recovery
100,000 CallsDaily Outbound Volume
Collections OperationsChief collections officer
Healthcare
HC
Regional Outpatient NetworkVerified

Automated Appointment Reminders for Healthcare: 42% Drop in Patient No-Shows

“Regional outpatient clinics replaced manual confirmation calls with intelligent voice agents to reclaim 35 administrative hours weekly.”

42% reductionPatient No-Shows
35 hours/weekStaff Time Recovered
Clinical Operations TeamAdministrative director
Finance
RB
National Retail BankVerified

Automated Payment Alerts and Loan Reminders: 28% Drop in 30-Day Delinquencies

“A national retail bank replaced manual outbound calling with intelligent voice agents to reclaim 400 administrative hours weekly.”

28% reduction30-Day Delinquencies
400 hours/weekStaff Time Recovered
Collections & Risk TeamHead of retail collections

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Your business could be the next story.

Book a 20-minute walkthrough and see exactly how OnDial would handle your call volume - no setup required to start the call.