One platform for conversation intelligence, natural voice, call management, sales automation, customer support, and enterprise-grade security. Built to handle every inbound and outbound call your business makes, in over 100 languages, without adding headcount.
Everything Your Business Needs to Automate Phone Calls with AI
100+
languages supported
50+
regional accents
<1s
avg. response latency
24/7
always-on availability
Quick answer
OnDial is an AI voice agent platform that answers and makes phone calls for businesses in real time. It understands natural speech, responds like a trained human agent, works 24/7 in more than 100 languages, and connects directly to the CRM, calendar, and support tools you already use. OnDial is built for teams that handle high call volumes, including sales, customer support, healthcare front desks, collections, and enterprise contact centers, and meets compliance standards including SOC 2, HIPAA, GDPR, PCI DSS, and ISO.
Platform overview
OnDial is an AI voice agent platform that automates phone-based conversations for businesses. Instead of routing callers through hold music and phone trees, OnDial provides an always-on voice agent that picks up on the first ring, understands what the caller needs, and either resolves the request or hands it off to a human with full context attached.
The platform handles inbound and outbound calls. Inbound: customer support, appointment booking, order status, and lead qualification. Outbound: payment reminders, lead follow-up, appointment confirmations, surveys, and win-back outreach at any volume, without hiring a larger calling team.
OnDial is built for organizations where phone calls are high-volume, repetitive, and revenue-critical: healthcare providers, banks and NBFCs, insurance carriers, real estate teams, retail and e-commerce brands, call centers and BPOs, and enterprise sales, HR, and operations teams.
Platform capabilities
Beyond scripted call flows - OnDial understands context, integrates with your systems, and knows when to bring in a human.
Feature categories
Feature categories
The conversation engine is what separates a voice agent that sounds like a phone tree from one that sounds like a trained rep.
Voice technology
Call management
Sales automation
Customer support
Integrations
OnDial connects to the tools businesses already run. A REST API and webhooks cover anything not listed. Every integration removes manual data entry—when OnDial books an appointment, qualifies a lead, or resolves a ticket, the outcome syncs back automatically.
Enterprise security
Role-based permissions (RBAC), audit logs, encryption in transit and at rest, API and webhook access, and customer verification before sharing sensitive information. Enterprise-grade infrastructure supporting thousands of simultaneous conversations, elastic scaling for demand spikes, 24/7/365 uptime design, and private or dedicated deployment options for strict data residency requirements.
Audited controls for enterprise trust
Safeguards for protected health information
Privacy-by-design for EU data subjects
Secure handling of payment information
Certified information security management
India outbound communication alignment
India Digital Personal Data Protection Act readiness
Analytics
Automation
Industries
The same feature set adapts to 20+ industries through pre-built conversation templates.
By the numbers
100+
languages supported
50+
regional accents
<1s
average response latency
High
transcription accuracy across accents
1000s
concurrent calls without drops
24/7/365
availability
How it works
Enter company details, pick a use case, and define the call objective.
Select a voice, pick language, and connect your CRM and calendar.
Upload contacts for outbound or go live on inbound with your phone number.
Start immediately or schedule campaigns—no engineering queue required.
Use live dashboards, then adjust scripts and targeting based on data.
Pricing
Usage-based, per-minute pricing. Every plan includes the full feature set. Concurrent channels and phone numbers are billed separately.
For small businesses
After 1 month, unused credits will be charged at 0.055 credit per minute.
For growing businesses
After 1 month, unused credits will be charged at 0.055 credit per minute.
For enterprise customers
After 1 month, unused credits will be charged at 0.055 credit per minute.
For large-scale businesses
After 1 month, unused credits will be charged at 0.055 credit per minute.
Higher tiers add volume and concurrent channels—not locked features.
FAQ
Every plan includes conversation intelligence, 100+ language voice technology, call routing and transfers, CRM and calendar integrations, live analytics, and enterprise-grade encryption. Higher tiers add volume and concurrent channels, not locked features.
Book a demo to see conversation intelligence, voice quality, integrations, and analytics on your own use case, or start a free trial and test the platform yourself.