What is an AI SDR and how is it different from a human SDR?

An AI SDR does a sales development rep's first-contact work: calling, qualifying and booking. It responds in under 60 seconds, 24/7, with the same criteria on every call.

Can an AI voice agent make outbound sales calls?

Yes. OnDial's AI sales calling agent runs outbound campaigns and follow-ups as an outbound AI sales agent, and checks consent and do-not-call rules before dialling.

How does AI lead qualification work?

You pick BANT, MEDDIC or your own framework. The agent asks the questions in conversation, scores the answers and books or transfers qualified leads. This is AI lead qualification software, not a form.

Can AI book appointments and demos automatically?

Yes. For AI appointment booking, the agent offers live availability and confirms the date, time and format on the call. That makes AI appointment setting reliable at volume.

How fast can AI follow up with a new lead?

Within 60 seconds, at any hour. That AI speed to lead is followed by AI lead follow up on voice, SMS and email.

What is sales automation software and how does it connect to my CRM?

Sales automation software handles repetitive sales work: calling, qualifying, booking and CRM updates. OnDial works as a sales automation platform and sales pipeline software, connecting to Salesforce, HubSpot, Zoho, Dynamics 365 and Pipedrive, plus any system through API and webhooks.

How does AI sales automation improve my pipeline?

AI sales automation calls every lead fast, qualifies them the same way and logs the call in your CRM. That means cleaner sales pipeline automation across outbound sales automation campaigns, fewer lost leads and more rep selling time.

What happens when a prospect says no?

The agent acknowledges the concern, answers once and asks again. A second no ends the offer, and it never adds false urgency.

Will prospects know they are talking to an AI, and how long does setup take?

Yes, the agent can state that it is an AI at the start of the call, set per region. A standard deployment takes four weeks, with sandbox testing before live traffic.

Sales and Pipeline

AI Sales Agent That Calls, Qualifies and Books Every Lead in 60 Seconds

OnDial's AI sales agent calls new leads in 60 seconds, qualifies them, books the meeting, and updates your CRM. It works as your AI SDR and AI voice agent for sales, in 100+ languages.

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SOC 2
ISO 27001
GDPR
HIPAA
PCI DSS
100+ Languages

Overview

What Is an AI Sales Agent?

An AI sales agent is software that calls prospects, qualifies them, books the meeting, and updates your CRM. OnDial's AI sales agent software works as an AI agent for sales and responds within 60 seconds, so your reps start with warm leads.

Challenge

AI Lead Follow-Up and Speed to Lead

Voice, SMS, and email run on one cadence policy.
Follow-up continues past the second attempt, within your limits.
Consent and do-not-call rules are checked before dialling.

Solution

AI Voice Agent for Sales

An AI voice agent for sales is the voice layer. It handles accents, interruptions, and objections, and passes hot leads to a rep with the full transcript.

Process

Sales Pipeline Automation: From Trigger to CRM Write-Back

OnDial works as sales pipeline software that fills your CRM for you.

Trigger

A form, ad enquiry, or list starts the call.

Call

The agent dials with context already loaded.

Consent

Identity and AI disclosure are checked.

Qualify

Your framework, with objection handling.

Book

A live calendar slot is confirmed.

CRM

Fields and summary are written in real time.

Confirm

SMS, email or WhatsApp with reminders.

Transfer or log

Hot leads go live to a rep.

Features

Outbound Calling Services Run by Our AI Sales Calling Agent

Every call from our outbound AI sales agent, an AI voice sales agent built for outreach, has one reason, one offer, and one decision. A second clear no ends the offer.

Service	Who the agent calls	Goal
Lead Outreach	Someone with no relationship with your company	A real buying decision, or one honest step closer
Appointment and Demo Scheduling	Someone who should meet your team	A meeting on the calendar
Upsell and Cross-Sell	An existing customer	One higher tier or one next product
Win-Back	Someone who cancelled or stopped using the product	A return that matches why they left
Product Promotion	Someone receiving one specific offer	Acceptance of that offer as written

Lead Outreach

Calls someone with no relationship with your company. The goal is a real buying decision, or one honest step closer. The agent states one business outcome, learns how the prospect handles the work today, checks fit, and asks for the decision the call has earned. A current provider is not treated as a refusal. Budget questions get business impact first, with approved pricing only.

Appointment and Demo Scheduling

Calls someone who should meet your team. The goal is a meeting on the calendar. The agent agrees a date, time and format, and the meeting counts only when all three are confirmed. A time that does not work is a scheduling problem, so another is offered. Product questions get one sentence, then the call returns to the time.

Upsell and Cross-Sell

Calls an existing customer. The goal is one higher tier or one next product that fits how they already use you. If no limit is named, the agent makes one gentle check, then stops. Customers already on your top tier are not offered a higher tier.

Win-Back

Calls someone who cancelled or stopped using the product. The goal is a return that matches why they left. The agent acknowledges that the customer left, asks why, then offers one return path that matches the reason. It never guesses the reason. Price gets the win-back offer only if one exists. A bad experience gets one concrete recovery step. A competitor is understood first, then compared.

Product Promotion

Calls someone receiving one specific offer. The goal is acceptance of that offer as written. The agent presents what the customer gets, how long it is valid, and the price. Questions count as interest and are answered. No promotion set up means no deal and no invented discount.

Capabilities

Sales Automation Software for Outbound Pipeline Growth

OnDial is sales automation software and an AI sales automation platform that replaces manual dialling in your pipeline.

Calls every lead within seconds of a form, ad enquiry, or list upload.
Runs outbound sales automation at scale with one script and one set of rules.
Qualifies leads and books meetings on a live calendar.
Writes fields and call summary to your CRM during the call.

Benefits

Key Features

Natural voice

Sub-second latency, handles accents and interruptions.

Live transfer

Passes transcript and qualification data to the rep.

CRM sync

Writes fields, not just call logs.

Calendar booking

Live availability with time zones.

Compliance controls

Consent and DNC enforced before dialling.

Conversation

How Our AI Sales Agent Handles Objections

Four steps, then the agent asks for the decision again. A second no ends the offer. The agent never adds false urgency.

Step 01
Acknowledge the concern
The agent acknowledges the concern.
Step 02
Identify the cause
Relevance, timing, who decides, budget, trust, a current provider, or missing information.
Step 03
Answer with one matching fact
The agent answers with one matching fact.
Step 04
Return to the decision
The agent returns to the decision.

Integrations

Type	Works with
CRM	Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics 365, Pipedrive
Calendar	Google Calendar, Microsoft Outlook and Exchange, Calendly
Telephony	Twilio, Plivo, SIP trunking, existing contact centre numbers
Messaging	Slack, Microsoft Teams, WhatsApp Business, SMS and email providers
Data	Webhooks, REST API, Zapier, warehouse export

Enterprise Readiness

Enterprise AI Voice AgentsBuilt for Control

OnDial is enterprise voice AI for teams that need to decide what the agent can and cannot do. It works as an AI voice agent for enterprises.

HIPAA
Protected health information on every call
GDPR
Privacy-by-design for EU data subjects
PCI DSS
Secure handling of payment conversations
SOC 2
Audited security, availability & confidentiality
ISO Compliance & Security
Iso certified security and compliance

Languages

100+ Languages

Multilingual coverage includes Hindi, Hinglish, Tamil, Telugu, Bengali, Marathi and Gujarati.

100+ languages
50+ accents

AI Lead Qualification Software

OnDial's AI lead qualification software scores every lead on the same criteria.

Your framework: BANT, MEDDIC or a custom model. Questions are asked naturally and scored in one pass.

Clean handoff: qualified leads are booked or transferred live, with the transcript.

Comparison

AI SDR vs Human SDR vs IVR

What matters	Human SDR	Traditional IVR	OnDial AI SDR
Speed to lead	Hours or next day	Not applicable	Under 60 seconds
Availability	Business hours	Always on	24/7, every time zone
Qualification	Varies by rep	None	Same criteria on every call
CRM update	Manual and late	Minimal	Written during the call
Languages	One or two	Preset menus	100+

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Bring your lead volume and CRM setup. We will show how many leads you leave uncontacted today.

Live Demo: hear the AI voice agent handle a real call.
Pipeline Leakage Assessment: see the cost of slow response.
Solution Architect Session: review integrations and security.

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Frequently Asked Questions

An AI sales agent is software that calls prospects, qualifies them, books meetings and updates your CRM. OnDial's AI agent for sales does it within 60 seconds of a lead arriving.