AI Technology
How Sentiment Analysis in AI Calls Improves Customer Experience
See how sentiment analysis in AI calls catches frustration early, cuts churn, and improves customer experience, plus where it falls short.
Krushang Mandani
CTO
Krushang Mandani is the CTO at KriraAI, driving innovation in AI-powered voice and automation solutions. He shares practical insights on conversational AI, business automation, and scalable tech strategies.
Articles by Krushang Mandani
33 Articles
AI Technology
Why Multilingual AI Calling Is Essential for Indian Businesses
Discover why multilingual AI calling is essential for Indian businesses to improve customer communication, reach wider audiences, and boost engagement.
AI Technology
How AI Call Analytics Sharpen Your Sales Training and Conversions
Discover how AI call analytics help teams identify coaching opportunities, improve sales conversations, and increase conversion rates.
AI Technology
How Much Revenue Leaks From Unanswered After-Hours Calls
Discover how unanswered after-hours calls impact revenue, lead generation, and customer retention—and how businesses can prevent losses.
AI Technology
The Real Cost of Missed Calls: What Your Business Loses Yearly
Discover how missed calls impact revenue, lead generation, customer retention, and long-term business growth—and how to prevent losses.
AI Technology
How AI Voice Agents for Insurance Cut Policy Lapses
See how AI voice agents for insurance automate renewal calls, cut policy lapses, and protect recurring premium revenue at scale.
AI Technology
AI Voice Agents and Hindi-English Code-Switching: How It Actually Works
Learn how AI voice agents handle Hindi-English code-switching, why most fail, and what to look for when evaluating Hinglish voice AI for your business.
AI Technology
The True Cost of a Human Call Centre Agent vs an AI Calling Agent in 2026
Compare the real cost of human call centre agents versus AI calling agents in 2026, including hidden expenses, scalability, and ROI analysis for businesses.
AI Technology
How AI Voice Agents Handle Hindi-English Code-Switching in Indian Sales Calls
91% of Indian sales teams rely on AI agents, but most fail at Hinglish. Learn how AI voice agents handle Hindi-English code-switching in real sales calls.
AI Technology
How Regional Language AI Agents Are Transforming Customer Service in Tier 2 India
Regional language AI agents helping customer service teams connect with Tier 2 India customers.
AI Technology
Why Response Time Is Killing Your Lead Conversion Rate and How AI Fixes It
78% of leads buy from the first responder. Learn why slow lead response time kills conversions and how AI voice assistants fix it instantly.
AI Technology
How Logistics Companies Use AI Calling to Automate Delivery Confirmations
AI calling for logistics cuts failed deliveries by 30-45%. Learn how voice AI automates confirmations, COD checks, and WISMO calls to save real money.
AI Technology
How to Evaluate AI Voice Agent Vendors Without Getting Locked Into the Wrong Platform
Learn how to evaluate AI voice agent vendors, avoid platform lock-in, and choose a scalable solution for long-term business growth.
AI Technology
AI Voice Agents vs IVR Systems: Why Businesses Are Making the Switch in 2026
Discover why businesses are replacing traditional IVR systems with AI voice agents for faster support, better CX, and higher conversions.
AI Technology
How Response Time Under 5 Minutes Can Triple Your Lead Conversion Rate
Learn how responding to leads within 5 minutes can dramatically boost conversion rates, customer engagement, and sales performance.
AI Technology
How Travel Agencies Use AI Calling to Handle Peak Season Booking Volumes
Travel agencies lose bookings to missed calls every peak season. Learn how AI calling handles surges, books travel 24/7, and keeps your best agents free for complex trips.
AI Technology
Why Real Estate Agencies Are Replacing Missed Call Callbacks with AI Voice Agents
Discover why real estate agencies are replacing missed call callbacks with AI voice agents to capture more leads and respond instantly.
AI Technology
How AI Voice Agents Handle Hindi-English Code-Switching in Real Indian Conversations
Learn how AI voice agents manage Hindi-English code-switching in real Indian conversations for smoother customer support and sales.
AI Technology
Why Your Lead Response Time Is Killing Conversions and How AI Calling Fixes It
78% of buyers choose the first responder. Learn why slow lead response time destroys conversions and how AI calling delivers sub-60-second follow-up.
AI Technology
How AI Voice Agents Streamline Admissions Follow-Up for Educational Institutions
AI voice agents for admissions automate follow-ups, cut missed calls by 40%, and boost enrollment. Learn how institutions use voice AI to convert more students.
AI Technology
How Automotive Dealerships Use AI Voice Agents to Book More Test Drives
Dealerships miss 33% of calls and lose $200K+ yearly. Learn how AI voice agents book test drives 24/7, qualify leads, and increase conversions by up to 37%.
AI Technology
Automated Patient Outreach: How AI Voice Agents Cut No-Shows
AI voice agents reduce patient no-shows by up to 50%. Learn how automated outreach replaces missed calls with confirmed appointments and recovered revenue.
AI Technology
Stop Losing Revenue to No-Shows: AI Voice Agents for Healthcare
Healthcare no-shows cost $150B yearly. Learn how AI voice agents for healthcare cut missed appointments by up to 50%, recover revenue, and improve patient care.
AI Technology
AI Call Agents: Architecture, Deployment, and ROI in 2026
Learn how AI call agents work, their production architecture, deployment strategy, and measurable ROI for enterprise contact centres.
AI Technology
How Clinics Use AI Calling to Eliminate Patient No-Shows
AI calling cuts patient no-shows by up to 50%. Learn how clinics use voice AI for reminders, rescheduling, and predictive outreach to fill every appointment slot.
AI Technology
Why Insurance Policy Renewal Calls Still Fail and How AI Fixes Them
Discover why traditional insurance policy renewal calls lose 30% of renewals and how AI voice agents automate multi-touch sequences to recover lapsed policies.
AI Technology
How AI Voice Agents Are Transforming Logistics Customer Service
Discover how AI voice agents cut logistics support costs by 40% while delivering real-time shipment updates, proof of delivery, and 24/7 multilingual caller handling.
AI Technology
Top AI Calling Software for Indian Businesses
Explore the best AI calling software for Indian businesses. Compare features, pricing, language support, and compliance to find the right voice AI platform.
AI Technology
AI Lead Follow-Up Calls That Convert 3x More Deals
Discover how AI lead follow-up calls help sales teams respond in seconds, qualify leads faster, and close 3x more deals. Real stats, proven strategies inside.
AI Technology
Replace Call Center Agents with AI in 2026
Can you replace call center agents with AI in 2026? Get real stats, a phased roadmap, and honest advice on what to automate first. | OnDial
AI Technology
Top 7 Features to Look for in AI Call Center Software
Looking for the right AI call center software? Here are 7 features that separate platforms that truly work from ones that just impress in a demo.
AI Technology
Voice Bot vs. Human SDR: What Works Better for Indian Markets?
Voice bot vs human SDR in India - discover what actually works for Indian B2B sales, when AI wins, when humans do, and how to build a hybrid model that scales.
AI Technology
Why Indian Startups Are Switching to AI Calling Agents
Discover why Indian startups are adopting AI calling agents to cut costs, scale faster, and automate customer support efficiently. | OnDial
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